Text message terms
Draft of October 25, 2026
Draft. These terms are being finalized and aren't in effect yet. Highlighted items are still to be filled in.
The program
- Program name: Ordino
- Who it's for: business owners on the Ordino Operator plan who turn on texting
- What we send: verification codes, what Ordino has found in your accounts, requests for your decision (for example "Send it?" or "Cancel it?"), confirmations of what happened, and links to the Ordino Decision Center
- How often: message frequency varies with your account activity and the alert settings you choose
- Cost: message and data rates may apply
- To stop: reply STOP to any message, or turn texting off in the Decision Center under Settings, Messaging. You'll get one message confirming you've been unsubscribed, and no more after that
- For help: reply HELP, or email [support email]
Consent to receive text messages isn't a condition of any purchase. Carriers aren't liable for delayed or undelivered messages.
How owners opt in
Texting is never turned on automatically and isn't part of creating an account. No messages are sent until all of these steps are complete:
- A signed-in owner on the Operator plan opens the Decision Center, then Settings, then Messaging, and chooses to turn on texting.
- They enter their US mobile number and see the consent statement below, with an unchecked box. The button to continue stays disabled until they check the box themselves. A "No thanks" button lets them decline with no effect on their account.
- After they check the box and continue, we text a 6-digit code to that number. No other message is sent at this stage.
- They enter the code in the Decision Center to confirm they own the number. Texting turns on only after the code is confirmed.
What the owner sees:
Yes, I agree to receive recurring text messages from Ordino, including verification codes, findings, requests for my decision and links to the Decision Center. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent is not a condition of purchase. See the text message terms and privacy policy.
Privacy
We use your mobile number only to run the texting you've turned on. Mobile numbers and text message consent are never shared with third parties or affiliates for their marketing. Messages are sent and received through Twilio. The full details are in our privacy policy.
Contact
[Ordino's legal name], [mailing address]. Questions about texting: [support email].